About

Tessa West is a Professor of Psychology at New York University and a leading expert in the science of interpersonal communication. Her work focuses on questions such as, why is it so hard to give honest, critical feedback? and how do class, race, and cultural differences make communication in the workplace so difficult, and what can we do to improve it?

Tessa received her PhD from the University of Connecticut and has published her work in psychology’s most prestigious journals, including Proceedings of the National Academy of Sciences of the United States of America, Psychological Science, Journal of Experimental Social Psychology, and Journal of Personality and Social Psychology. She has received multiple grants from the National Science Foundation and the National Institutes of Health. Tessa has also received several career awards, including the early career award from the Foundation for Personality and Social Psychology, and the Theoretical Innovation Prize from the Foundation for Personality and Social Psychology.

Tessa's work has been covered by Scientific American, the New York Times, ABC World News, TIME, Harper’s Bazaar, the Financial Times, Forbes, CNBC, CNN, The Guardian, The Globe and Mail, Bloomberg, Strategy and Business, and the US Supreme Court. She has appeared on the Nightly Show with Larry Wilmore, CNN, and Good Morning America, and is a regular contributor to the Wall Street Journal. She is the author of the book “Jerks at Work: Toxic coworkers and what to do about them,” and the upcoming “Job Therapy: Finding work that works for you.

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